![]() ![]() If you’re heading to this resort you will not be disappointed at all, holidays are what you make them and we had a blast. Heard some really rude people demanding drinks etc and moaning about various things, just not acceptable and not necessary. Only downside for us were evenings, we like to eat later then have some entertainment but found the lobby bar a bit flat and couldn’t access anywhere else as had teenagers with us. Our son lost his phone and hat while we were there, thankfully they were both handed in, excellent lost and found system in place. ![]() Went by Uber which was easy and £15 e/w Trips - had a private catamaran to Isla Mujeres it was simply amazing and would highly recommend UberToursCancun, we also used them for airport transfers. Beach palace- worth a visit for the beach but didn’t like the hotel personally. Carts/buses- never had to wait long for either but I do think the bellboys could manage this better as it’s just a free for all with no queuing system. If you’re a lady reading this don’t bother packing anything to do your hair it’s a waste of time with the humidity □ Staff - all work so hard and are so friendly we didn’t find we got treated differently by staff regardless of tipping. First resort I’ve ever been to with live bands during the day around the pool, brilliant! Weather - an unusual amount of rain at the start of the holiday then beautiful after that. Entertainment- something going on all day everyday, staff even adapted things quickly when it rained. Do not bring any white swimwear the pool leaves awful yellow stains that are very difficult to get out! Gym- if you have a late check out use the shower facilities in the gym, towels, lockers and toiletries all included. Pools - never had an issue getting beds or towels. Too difficult to choose our favourite as they were all so good. Food- Just amazing, ate in all the restaurants at sunrise, golf club and nizuc, never had a bad meal and had no issues getting in any of them. Balcony was very small but not an issue for us. Hairdryer was very good, didn’t try the straighteners but did find my own ghds didn’t seem to get as hot so possibly something to do with the power. Beds and pillows are amazing! Room also included robes and slippers. Room - perfect size for a family of 3, clean and well stocked of toiletries and great mini bar. We stayed 23 August to 5 September which was perfect, got quieter every day then the last few days the resort was very very quiet. Do not feel we missed out by not going to the grand at all. Stayed at nizuc for 2 weeks and personally preferred the calmness to sunrise but loved that we could access sunrise. Review □ From the UK on a package deal via BA. Sanctuary at Grand Memories Santa Maria.Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort.Hotels near Riviera Cancun Golf & Resorts.Adults Only and Adult Friendly Resorts in Cancun. ![]()
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